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Maintaining your trust and confidence is a high priority. That's why we want you to understand how we protect your privacy when we collect and use information about you, and the measures we take to safeguard that information. The companies listed below as "Our Affiliates" are all related by common control or ownership.
Information We Collect
As part of providing you with our insurance policies and services, we obtain non-public personal information ("Customer Information") about you, including:
- Information we receive from you on applications, surveys, on-line registrations or other forms (such as your name, address and date of birth).
- Information about your transactions with us, our affiliates or others. It includes your insurance coverage selections and premiums, payment and claims history and information necessary for billing and payment. It may also include additional information used to adjust, investigate and settle insurance claims.
- Information we receive from a consumer reporting agency used to confirm or supplement application information, including motor vehicle reports, claims history reports and credit report information.
Disclosures of Customer Information
We do not disclose any Customer Information about our customers or former customers to anyone, except as permitted by law. Some of these exceptions are described as follows:
To provide customer service to you, to process your insurance and to conduct research and analysis, it's often necessary for us to disclose Customer Information to companies that work with us. For example, we may provide certain Customer Information to companies, including our affiliates, that perform services in connection with customer benefits or services or that perform other business operations or services on our behalf. We may also provide certain Customer Information to others outside our affiliated companies, such as to courts and government entities or to consumer reporting agencies.
Information Security
Only those persons who need it to perform their job responsibilities are authorized to have access to Customer Information. In addition, we maintain physical, electronic and procedural security measures that comply with legal requirements to safeguard Customer Information.
Our Affiliates
The Auto Club Group; Auto Club Insurance Association; MemberSelect Insurance Company; Auto Club Group Insurance Company; Auto Club Life Insurance Company & subsidiaries; Auto Club Services, Inc. & subsidiaries; AAA Michigan (a/k/a Automobile Club of Michigan); Chicago Motor Club & Subsidiaries; AAA Nebraska (a/k/a Cornhusker Motor Club) & subsidiaries; AAA Wisconsin, Inc.; North Dakota Automobile Club; AAA Minnesota/Iowa & subsidiaries; Auto Club Broker Services, Inc.; Auto Club Funds, Inc.; Traverse Insurance LTD.
 = Requires AAA Membership for access. © Copyright 2009, AAA | All rights reserved | 866-YOUR-AAA (866-968-7222)
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Mailing Address
975 Meridian Lake Drive
Aurora, IL 60504
Email
Online
Telephone
1-800-AAA-HELP
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